Role description
Type of contract: Full-time
Place of work: Hlavní město Praha, Czech Republic
As our Strategic Account Executive you will be responsible for managing the relationship between EmbedIT and customers. At our core, we believe in moving forward, and together as one, we ensure that our customers are satisfied with the services we provide.
In a nutshell, we do not expect you to search and onboard completely new customers but rather accelerate real progress, “harvest and upsell” the current customer base.
What you’ll be doing:
- Managing customer relationships: You will be responsible for building and maintaining relationships with one or more customers. You will work closely with all customer-facing departments in EmbedIT to ensure that each customer receives the highest standards of service.
- Acting as a customer advocate: You will act as customers’ advocate to ensure that all departments understand customers’ requirements and respond with the right quality of service.
- Become trusted advisor: You will become a trusted advisor and will build and strengthen relationships by keeping customers informed about emerging technologies
- Consultative Selling: Accurately relay customers’ needs to the relevant parts of EmbedIT such as software engineering, product management or infrastructure services. You will develop and execute strategic plans to grow and retain your assigned customers.
What you’ll need:
- Senior experience from a similar role with exposure to top management
- Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Strong presentation skills and ability in problem solving and negotiation.
- General understanding of sales best practices
- Ability to work well and stay organized under pressure in a dynamic and everchanging environment
- Proven experience with customer-facing delivery roles is a plus
- Willingness to travel up to 20% of your time
- Bonus points if you love working with Asian markets—we do!
Got IT know-how and a knack for client interaction? Let’s take that to the next level — together.
About EmbedIT and how you fit in
Our company is a dynamic fusion of innovation, skill, and vision, dedicated to transforming industries through technology. In this landscape, your unique talents and perspective are the keys to our collective success, contributing to groundbreaking solutions and strategies. Here, you're not just a part of the team; you're a vital contributor to a journey of continuous improvement and exceptional results. Join us, and let's shape the future together, where your growth is an integral part of our shared story.
What do we expect?
Strong technical proficiency and problem-solving skills
Commitment to quality and attention to detail
Proactive attitude and the ability to take initiative
Excellent communication and teamwork capabilities
Adaptability to rapidly changing environments
A customer-focused approach to solutions
Continuous learning and self-improvement mindset
Ability to manage time effectively and meet deadlines
Who are we looking for?
Innovative problem-solvers with a passion for technology
Team players dedicated to collaborative success
Individuals with a continuous learning and growth mindset
Detail-oriented professionals with a focus on excellence
Adaptable personalities ready to thrive in a dynamic environment
By exploring our careers pages, you'll gain insights into our operational style, core values, and the benefits we offer, painting a comprehensive picture of life at our company.
Our benefits
Our benefits are designed to help you go further in multiple aspects of your life, recognising and rewarding you for the value you bring to EmbedIT and our clients.
Time off
Everyone is entitled to 5 weeks of paid holiday per year. Plus up to 5 days of personal time off for personal illness or illness of immediate family member.
Meal contribution
While you’re at work, we make your meals more affordable. Of the meals you buy at any of our office locations, EmbedIT pays 55% of what you spend.
Flexible work
Our core working hours are from 9:00 to 15:00 daily, but how early you start or how late you work, is up to you. There is also the option to work remotely by arrangement.
Pension insurance
Everyone is entitled to a pension insurance allowance of CZK 2,000 per month.
Premium healthcare
All our people have access to private clinic health services.
Recharge by PPF
We reward your loyalty with Recharge: one extra month of leave for every five years worked.
Discount programmes
We have negotiated savings on your behalf at O2, Air Bank, Makro, Home Credit and other vendors.
Personal growth
Everyone is entitled to a budget and time allowance for hard and soft skills training, attending conferences and earning certifications.
Other cool things you can expect
Annual Christmas parties, team building events, IT breakfasts, HR breakfasts, wellness programme, family days and free fruit in the office several days of the week.
Our hiring process
Expect a concise hiring process focused on evaluating your fit through an application review, a skills interview, and a culture fit discussion. Our goal is to ensure clarity and feedback throughout.
Here’s what you
can expect
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