Role description
Type of contract: Full-time
Place of work: Ho Chi Minh City, Vietnam
EmbedIT Vietnam is seeking an experienced Senior Business Consultant to support the growth and delivery of our consumer lending platform business across Southeast and South Asia.
This is a senior, client-facing role combining pre-sales support, solution shaping, and business consulting delivery. The successful candidate will work with sales teams, clients, product specialists, and delivery teams to define solutions that combine:
- our consumer lending platform
- business consulting services in the consumer lending domain
The role will focus particularly on the business consulting part of delivery, helping clients adopt the platform effectively, improve lending operations and business processes, and achieve measurable KPI improvements.
Key Responsibilities
Pre-Sales and Solution Shaping
- Support sales and pre-sales activities, including discovery meetings, workshops, proposal support, and client presentations.
- Understand client business goals, pain points, and transformation priorities.
- Translate client needs into a solution approach combining platform capabilities with business consulting services.
- Contribute to high-level solution design across areas such as loan origination, loan management, collections, risk management, data modeling, analytics, and AI-related use cases.
- Work with internal product, technical, and delivery teams to ensure proposed solutions are realistic and aligned with client requirements.
Business Consulting Delivery
- Lead or support business consulting workstreams during implementation and transformation engagements.
- Help clients define how to operate the platform effectively within their business environment and governance model.
- Advise clients on lending operations, process design, target operating model, and business improvement opportunities.
- Identify process gaps and recommend practical improvements to increase efficiency, adoption, and business value.
- Support alignment between business requirements, platform capabilities, and delivery priorities.
Consumer Lending Domain Advisory
- Ability to engage credibly at a high level across the main domains of consumer lending, including:
- loan origination, including KYC, data-driven decisioning, scoring, product offerings, anti-fraud, digital channels, and sales management
- loan management, including product management, instalment schedules, restructuring, payments and repayments, customer care, retention tools, and value-added services
- collections, including data-driven decisions and analytics, segmentation, workflow and tool management across early, late, field, and legal collections, as well as applied AI such as voicebots
- data platforms, including DWH, Big Data, Data Lakehouse, streaming and event-driven schemes, feature and offer stores, CDP, and data governance
- BI and AI, including reporting and self-service portals, predictive model development, and applied AI in consumer finance such as sentiment analysis, audio analytics, smart OCR, and recommendation engines
- Recognized depth in at least one of these areas, with the ability to provide more detailed advisory support.
- Help clients apply industry best practices through platform adoption and process change.
- Contribute to value articulation, KPI definition, and business case discussions.
Stakeholder Management
- Build trusted relationships with business stakeholders, operations teams, product owners, and senior client sponsors.
- Facilitate discussions across business and technical audiences.
- Act as a bridge between client business teams, internal delivery teams, and platform experts.
- Represent the company credibly in client-facing engagements across regional markets.
Qualifications
- 7+ years of experience in business consulting, solution consulting, transformation delivery, or domain advisory within banking, fintech, or consumer lending
- Strong knowledge of consumer lending processes and operating models
- Proven experience in some of the following areas:
- loan origination, loan management, collections, risk management, lending operations, data and reporting
- Experience supporting pre-sales, discovery, workshops, and solution definition
- Ability to connect business needs with platform capabilities and define practical solution approaches
- Strong stakeholder management, workshop facilitation, and presentation skills
- Strong analytical and problem-solving skills
- Fluent English, written and spoken
- Strong business acumen and client orientation
- Ability to structure ambiguous problems and turn them into practical recommendations
- Confidence working with senior business stakeholders and technical teams
- Strong communication and influencing skills
- Self-driven, proactive, and outcome-oriented mindset
- Ability to work effectively in a multinational environment
Preferred
- Experience with consumer lending platforms, banking systems, or fintech products
- Familiarity with solution architecture concepts and high-level solution design
- Experience with data modeling, analytics, decisioning, or AI use cases in lending
- Experience in consulting firms, financial technology companies, or banking transformation programs
- Experience working in multinational or regional environments
What Success Looks Like
- Support pre-sales and sales teams in shaping strong, value-led solutions for consumer lending clients
- Help clients understand how to implement and operate the platform successfully in their business context
- Deliver consulting outcomes that improve business processes, platform adoption, and lending KPIs
- Build credibility as a trusted advisor in consumer lending transformation
- Strengthen the company proposition by combining software capabilities with domain consulting expertise
We offer
20+ years of engineering expertise delivering large-scale IT transformation and fintech solutions
Impact platforms used by 140M+ users across Europe and Asia
Join a 500+ global engineering community working across 8 time zones
Work in a truly international environment, collaborating with teams across Czech Republic and APAC
Hybrid and flexible working setup that supports work-life balance
Competitive compensation package including base salary, allowances, 13th-month salary, and performance bonuses
Premium healthcare insurance, 24/7 accident coverage, and annual health checkups
Extra perks including meal allowance, phone allowance, company laptop, and parking support.
Join us and help shape the future of consumer lending in Southeast Asia — not just by delivering solutions, but by driving real business outcomes that matter.
About EmbedIT and how you fit in
Our company is a dynamic fusion of innovation, skill, and vision, dedicated to transforming industries through technology. In this landscape, your unique talents and perspective are the keys to our collective success, contributing to groundbreaking solutions and strategies. Here, you're not just a part of the team; you're a vital contributor to a journey of continuous improvement and exceptional results. Join us, and let's shape the future together, where your growth is an integral part of our shared story.
What do we expect?
Strong technical proficiency and problem-solving skills
Commitment to quality and attention to detail
Proactive attitude and the ability to take initiative
Excellent communication and teamwork capabilities
Adaptability to rapidly changing environments
A customer-focused approach to solutions
Continuous learning and self-improvement mindset
Ability to manage time effectively and meet deadlines
Who are we looking for?
Innovative problem-solvers with a passion for technology
Team players dedicated to collaborative success
Individuals with a continuous learning and growth mindset
Detail-oriented professionals with a focus on excellence
Adaptable personalities ready to thrive in a dynamic environment
By exploring our careers pages, you'll gain insights into our operational style, core values, and the benefits we offer, painting a comprehensive picture of life at our company.
Our benefits
Our benefits are designed to help you go further in multiple aspects of your life, recognising and rewarding you for the value you bring to EmbedIT and our clients.
Time off
Everyone is entitled to 5 weeks of paid holiday per year. Plus up to 5 days of personal time off for personal illness or illness of immediate family member.
Meal contribution
While you’re at work, we make your meals more affordable. Of the meals you buy at any of our office locations, EmbedIT pays 55% of what you spend.
Flexible work
Our core working hours are from 9:00 to 15:00 daily, but how early you start or how late you work, is up to you. There is also the option to work remotely by arrangement.
Pension insurance
Everyone is entitled to a pension insurance allowance of CZK 2,000 per month.
Premium healthcare
All our people have access to private clinic health services.
Recharge by PPF
We reward your loyalty with Recharge: one extra month of leave for every five years worked.
Discount programmes
We have negotiated savings on your behalf at O2, Air Bank, Makro, Home Credit and other vendors.
Personal growth
Everyone is entitled to a budget and time allowance for hard and soft skills training, attending conferences and earning certifications.
Other cool things you can expect
Annual Christmas parties, team building events, IT breakfasts, HR breakfasts, wellness programme, family days and free fruit in the office several days of the week.
Our hiring process
Expect a concise hiring process focused on evaluating your fit through an application review, a skills interview, and a culture fit discussion. Our goal is to ensure clarity and feedback throughout.
Here’s what you
can expect
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